Demystify Podcast hosts Dave and Dharm speak with Coracle founder James Tweed about designing digital services around individuals, especially people who are often excluded by “default user” assumptions.
Tweed describes using AI and behavioural insights to adapt learning to the individual (e.g., adjusting reading level, format, and delivery based on how someone engages), rather than forcing a one-size-fits-all model.
The episode highlights that many learners, particularly in prison populations have disrupted or negative education histories, so flexible, responsive experiences can help rebuild confidence.
